Last updated: November 27, 2025
This Privacy Policy describes how Payne/Bouchier, Inc. (“Payne Bouchier”, “we”, “us” or “our”) collects, uses, and protects information when you visit our website at
https://www.paynebouchier.com
(the “Site”) and when you contact us through the Site’s contact form.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
When you fill out and submit our contact form, we collect the information you choose to provide, which typically includes:
- Full name
- Email address
- Phone number
- The content of your message or inquiry
You provide this information voluntarily so that we can respond to your inquiry and communicate with you.
1.2 Information Collected Automatically
When you visit the Site, certain information may be collected automatically by your browser or device, such as:
- IP address
- Browser type and version
- Device type and operating system
- Referring website (if any)
- Pages you visit on the Site and the date/time of your visit
This information is generally used in aggregate form to help us understand how visitors use the Site and to improve its performance and content.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service
- To communicate with you about your project, our services, or your requests
- To operate, maintain, and improve the Site
- To monitor and analyze usage and trends in order to improve user experience
- To help maintain the security and integrity of our systems
- To comply with legal obligations and enforce our terms, policies, and agreements
We do not sell your personal information.
3. Legal Bases for Processing (Where Applicable)
Where required by applicable law (for example, in the European Economic Area or United Kingdom), we rely on one or more of the following legal bases to process personal data:
- Your consent (for example, when you submit the contact form)
- Our legitimate interests (such as responding to inquiries, improving our services, and maintaining the security of the Site)
- Compliance with a legal obligation
4. Cookies and Similar Technologies
The Site may use cookies and similar technologies to:
- Help the Site function properly
- Remember certain user preferences
- Understand how visitors interact with the Site
- Improve performance and user experience
You can usually configure your browser to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Site may not function properly.
5. How We Share Your Information
We may share your personal information in the following situations:
- Service providers: With trusted third-party vendors who perform services on our behalf
(for example, website hosting, IT support, or email service providers). These service providers are only
allowed to use your information to perform services for us and must protect it appropriately. - Professional advisers: With attorneys, accountants, or other professional advisers when
necessary for business or legal reasons. - Legal requirements: When required to do so by law, regulation, legal process, or governmental
request, or to protect our rights, property, or safety, or that of others.
We do not share your personal information with third parties for their own direct marketing purposes.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this
Privacy Policy, including:
- To respond to your inquiries and maintain appropriate records of our communications
- To comply with legal, tax, accounting, or reporting requirements
- To resolve disputes and enforce our agreements
When personal information is no longer needed for these purposes, we will delete it or anonymize it in a secure
manner, unless we are required by law to retain it for a longer period.
7. Data Security
We use reasonable technical and organizational measures designed to protect your personal information against
accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include
secure hosting, access controls, and other safeguards appropriate to the nature of the data.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot
guarantee absolute security of your information.
8. Your Rights
Depending on the laws that apply in your jurisdiction, you may have some or all of the following rights regarding
your personal information:
- The right to know what personal information we collect and how it is used
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete personal information
- The right to request deletion of your personal information in certain circumstances
- The right to object to or request restriction of our processing of your personal information in certain circumstances
- The right to withdraw consent where we rely on your consent to process your information
- The right to lodge a complaint with a relevant data protection or regulatory authority
To exercise any of these rights (as applicable), please contact us using the details provided in the “Contact Us”
section below.
9. Third-Party Links
The Site may contain links to websites or services operated by third parties. We do not control these third-party
sites and are not responsible for their content, privacy policies, or practices. If you follow a link to any
third-party website, please note that those websites have their own privacy policies and terms, and you should review
them carefully.
10. Children’s Privacy
The Site and our services are not directed to children under the age of 13, and we do not knowingly collect personal
information from children under 13. If you believe that a child under 13 has provided us with personal information,
please contact us so that we can take appropriate steps to delete such information.
11. International Transfers
Our business is based in the United States. If you access the Site from outside the United States, your information
may be transferred to, stored, and processed in the United States or other jurisdictions that may have different data
protection laws than those in your country of residence. Where required by law, we will take appropriate steps to
ensure that adequate safeguards are in place to protect your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top
of this page. Any changes will be effective when posted on the Site, unless otherwise required by applicable law. We
encourage you to review this Privacy Policy periodically to stay informed about our information practices.
13. Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, or if you wish to exercise your privacy rights, you can contact us.